Independent Design Magazine

Customer Care

Payment Methods

  • Cash on delivery
  • Master Card and Visa payments through Fawaterak. To pay with Mastercard or Visa send us on info@linemsag.com the product that you are interested in buying, and ask for Fawaterak secure payment link.

Return Policy

Home Accessories & Artwork

 

  • Products can be returned within 14 days from the purchase date as long as the item is returned unused, unaltered, and with all original packaging. If you receive a damaged, or defective item, get in touch with us at once you receive it, otherwise, we won’t be able to return it.

Jewelry

 

  • We will not accept returns for any non-faulty items that have been worn. 
  • Custom made Jewelry orders cannot be returned.
  • Nadine Sherif Jewelry: This product comes with a special seal, please make sure that it fits you before removing the seal. The product cannot be returned after removing the seal.

For returns contact us on info@linesmag.com

Shipping and Delivery

Shipping in Egypt:

  • Cairo & Alexandria: 3 to 6 working days 
  • Other Governorates: 4 to 8 working days

Worldwide Shipping:

  • 7 to 11 working days

Custom Made and Backorders

  • Custom made and backorders are done upon request and take from 12 to 15 days to be ready. 

Price Match Guarantee

  • If you find one of our products for a lower price somewhere else, we’ll do our best to match it. To get a price match, contact us at info@linesmag.com before placing your order.